These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts concluded via the online shop www.3ddruck-shop.at and customers who are consumers.
A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity.
2. acceptance of the general terms and conditions
The customer acknowledges these GTC and agrees to them as soon as he places an order. The contracting parties agree on the application of Austrian law. If the consumer has his domicile or usual place of residence in Austria or if he is employed in Austria, only the jurisdiction of the court in whose district the domicile, the usual place of residence or the place of employment is located can be established for an action against him; this does not apply to legal disputes that have already arisen.
3. defence clause
The inclusion of general terms and conditions or contractual conditions of the customer, which deviate from these terms and conditions, are rejected, unless they are expressly accepted by 3D Druck-Shop.
4. conclusion of contract
4.1 The product presentation on the website does not constitute an offer in the legal sense. It is an invitation to the customer to make an offer himself. The offer in the legal sense is made by the customer by placing the order. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by e-mail. With this e-mail confirmation, the purchase contract is concluded.
4.2. 3D Druck-Shop sends after receipt of the order a notification e-mail to the e-mail address given by the customer, in which the receipt of the order is confirmed and its content is reproduced (hereinafter referred to as "order confirmation"). Should the 3D Druck-Shop reject the conclusion of the contract, the customer will be informed immediately by e-mail.
5. storage of the contract text
The contract text, i.e. the information provided by the customer regarding the order process, is stored by 3D Druck-Shop and can be viewed by the customer under the link "My account" -> "My orders". Independently of this, the company 3D Druck-Shop sends an order confirmation.
6. right of withdrawal / cancellation
The right of withdrawal does not apply to:
Goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
1 All product prices are total prices; they include the statutory value added tax (VAT).
2. price errors reserved. If the correct price is higher, contact will be made with the customer; in this case a contract will only be concluded if the customer wishes to buy at the actual price. If the correct price is lower, this price will be charged.
8. shipping costs
Shipping costs are added to the stated product prices. From a certain order value these are omitted. You can find out more about the shipping costs at Delivery and shipping. The applicable sales tax is included in the shipping costs.
9. delivery conditions
Unless otherwise agreed, delivery will be made to the address specified by the customer. We also deliver to packing stations.
The estimated delivery time is indicated directly in the e-mail. The delivery period begins one day after receipt of order.
The company 3D Druck-Shop does not bear any responsibility in case of delivery obstacles in the area of suppliers or manufacturers. If the delivery or the adherence to an agreed delivery time becomes impossible due to circumstances for which the company 3D Druck-Shop is not responsible, the company 3D Druck-Shop is entitled to withdraw from the contract in whole or in part. The company 3D Druck-Shop will inform the customer immediately in this regard. Claims for damages are excluded in this case. The customer will be informed about existing delivery restrictions before the start of the order process.
10. terms of payment
3D Druck-Shop accepts the payment methods listed here:
1. in case of payment by buy-it-now the customer transfers the invoice amount within 3 working days after conclusion of the contract to the account of 3D Druck-Shop (bank details can be seen in the order confirmation and in the imprint). The shipment takes place only after receipt of payment.
2. PayPal - You pay the invoice amount via the online provider PayPal. You must be registered there or register first.
(1) Unless otherwise stipulated, the general statutory provisions shall apply.
The warranty is excluded in the event of damage caused by the customer. This is especially the case with improper handling.
If goods are delivered with obvious transport damage, please complain about such defects immediately to the delivery company and contact us as soon as possible. This serves to support the supplier in asserting his claims against the company commissioned with the delivery of the goods or the insurance company.
12. exclusion of liability
Claims for damages of the customer against the company 3D Druck-Shop are excluded, as far as 3D Druck-Shop or their fulfilment and/or executing aides have not acted deliberately or roughly negligently.
13. data protection
14 Amendment of the General Terms and Conditions of Business / Reservation of Right of Amendment
We are entitled to unilaterally amend these General Terms and Conditions of Business insofar as this is necessary to eliminate equivalence problems that arise subsequently or to adapt to changes in the legal or technical framework conditions. We shall inform the customer of any amendment by sending a notification of the content of the amended provisions to the customer's last known e-mail address. The amendment shall become part of the contract if the customer does not object to its inclusion in the contractual relationship in writing or text form within six weeks of receipt of the notification of amendment.
15. severability clause
If any provision of these General Terms and Conditions should be invalid, this shall not affect the validity of the remaining provisions.
16. language of the contract
The language available for the conclusion of the contract is German.
17. contract law
Austrian law shall apply to the contractual relationship.