How much are the shipping costs?

Country Value of goods (incl. VAT) Delivery costs (incl. VAT)*
Austria from € 0,00 € 3,90
  from € 19,99 € 1,95
  from € 29,99 free

Country Value of goods (incl. VAT) Delivery costs (incl. VAT)*
EU              from € 0,00 € 4,90
  from € 19,99 € 3,90
  from € 29,99 free

* These delivery costs are charged for standard shipping.

How long does the delivery take?

If, through no fault of our own, we are unable to deliver the ordered goods because a supplier does not fulfil his contractual obligations, we may withdraw from the order. We will of course inform you of this immediately.

Please make sure that our packages are made of Austria are shipped and therefore our customer service is not available on Austrian holidays and our warehouse does not ship packages.

Delivery services

Austrian Post

Immediately after the successful entry of the order you will receive a confirmation via mail. On the day of shipment you will receive the shipping confirmation with your personal tracking number. This allows you to track your package accordingly.

Depending on the shipping option selected, the package tracking information may not reflect the most recent status at the time you receive this email and the update may take up to 48 hours last.

For more information on the services for receiving packets, see here.

Our delivery services are of course always striving to deliver the shipment as quickly as possible. Nevertheless, please understand that there may be delivery delays from time to time, mostly due to weather or traffic conditions.

Our packaging

We think of the environment - think with us!

The filling material of our shipments is basically 100 % biodegradable - suitable for composting.  

Our boxes are made of pure cardboard and can be disposed of normally with the waste paper.

Customs clearance

Our location is in Austria, in the European Union. For orders shipped within the EU, VAT is included in the total price. Since the movement of goods within the EU is free, there are no additional fees.

Attention: Except for territories with special regimes, such as Heligoland, the Canary Islands or Åland. In these areas taxes on imports and customs duties may apply.

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